I apologize to anyone who has had difficulty accessing our website over the past 2 days. I couldn’t get to it myself either, and trying to get to the bottom of the problem was like nailing jello to a wall.
Apparently, the problem wasn’t with our website hosting site, or with the connections here. They reported that it was some sort of network issue that was affecting a segment of people — perhaps people coming through a certain internet provider, or from a certain region. They mentioned possible causes like construction workers digging up fiber lines.
I have no idea how many people were affected, and I’m sorry if you were one of them! 
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I generally try to find a benefit or lesson in any situation, but I’m having a hard time with this one. From what I’ve heard, there’s nothing we can do to avoid such a circumstance in the future, and it’s just the nature of the net. If anybody out there has some tips, please let me know. I’d hate to waste this opportunity for a lesson! 
2 responses so far ↓
1 Debbie // Aug 16, 2008 at 4:21 pm
I’ve had this problem. Some hosts have multiple back-up networks in place, designed so if one segment goes out they can move all their files to another one that’s unlikely to be affected by the same problem, within minutes or hours of a problem being detected.
2 Deanna Keahey // Aug 16, 2008 at 7:37 pm
Hi Debbie -
Sounds like that’s what I needed — thanks for the tip! I’ll add this to list of things to look for in a hosting company. Little did I know how this could happen, or how unfixable it would be!
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